DS9: Whispers

The 8 wastes of Lean and how to erode trust

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The 8 wastes of Lean and how to erode trust

On this episode, Jeff Akin reviews Star Trek Deep Space 9, Whispers (Season 2, Episode 14). He will examine the leadership approaches of Commander Sisko.

Strange things are afoot on DS9 – and O’Brien is caught in the middle of it! Sisko’s “odd” behavior gives us the opportunity to learn about DOWNTIME; the 8 wastes of lean:

D – Defects O – Overproduction W – Waiting N – Non-Utilized Talent T – Transportation I – Inventory M – Motion E – Extra Processing

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DS9: Whispers
Episode 49